Privacy Policy

Totally Promotional (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit TotallyPromotional.com and TotallyWeddingKoozies.com (the “Websites”).

If you have questions, contact us at [email protected] or 1-866-795-4657.

Notice at Collection

We collect personal information directly from you and automatically through your interaction with our Websites. Where required by applicable law, we obtain your consent prior to the use of certain tracking technologies.

Information We Collect

We collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Payment Information: Payment details (processed securely through third-party payment processors)
  • Order Information: Products purchased, quantities, and delivery details
  • User Preferences: Marketing and communication preferences
  • Usage Information: IP address, browser type, pages visited, timestamps, and referring URLs

We collect only information reasonably necessary to operate our business and provide our services.

How We Use Your Information

  • Fulfill orders and process payments
  • Communicate regarding orders, services, and updates
  • Provide customer support
  • Improve our Websites and services
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Send marketing communications where permitted by law

You may opt out of marketing communications at any time using the unsubscribe link or by contacting [email protected].

No mobile information will be used for third-party marketing purposes.

Tracking Technologies and Consent

We use cookies, pixels, scripts, and similar technologies (“Tracking Technologies”) to operate our Websites and improve user experience.

These technologies may collect information about your interactions with our Websites, including page views, clicks, and browsing behavior.

Where required by applicable law, Tracking Technologies used for analytics, advertising, or similar purposes are deployed only after you provide consent through our cookie banner or consent management platform.

You may modify your preferences at any time through our cookie settings tool or by adjusting your browser settings.

For additional details and an up-to-date list of cookies, please refer to our cookie preferences tool.

How We Share Your Information

We share personal information only as necessary for business operations, including with:

  • Payment processors
  • Shipping and fulfillment providers
  • Customer service platforms
  • IT and security providers
  • Analytics and advertising service providers

These parties act as our service provider and are contractually obligated to use personal information only to provide services on our behalf.

We do not sell personal information for monetary consideration. We may share certain information with service providers and advertising partners for business purposes, including analyrics and advertising, subject to applicable opt-out rights.

We may disclose personal information where required by law or to protect our legal rights.

Cookies

  • Session Cookies (expire when you close your browser)
  • Persistent Cookies (remain until deleted or expired)

Disabling cookies may affect the functionality of the Websites.

Third-Party Analytics and Advertising

We use analytics providers such as Google Analytics and may use advertising partners to understand user behavior and improve marketing efforts.

These providers process data on our behalf and are subject to contractual restrictions.

You can opt out using the Google Analytics Opt-Out Browser Add-On.

Your Privacy Rights

  • Access personal information
  • Correct inaccurate personal data
  • Request deletion of personal information
  • Opt out of targeted advertising
  • Limit the use of certain data
  • Appeal denied requests (If your request is denied, you may appeal the decision by replying to our denial email with the subject line "Privacy Appeal" or by contacting us at [email protected]. )

To exercise your rights, contact [email protected]. We will verify your identity before processing requests.

California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what personal information is collected and how it is used
  • Request deletion of personal information
  • Opt out of the “sale” or “sharing” of personal information

We do not sell personal information for monetary consideration. We may share personal information for advertising and analytics purposes, subject to your right to opt out.

We honor Global Privacy Control (GPC) signals where required by law.

For more information on the CCPA please visit HERE.

To exercise your rights, use the “Do Not Sell or Share My Personal Information” link available on our Websites or contact [email protected].

Other State Rights

Residents of states including Nevada, Colorado, Virginia, Connecticut, Oregon, Texas, and others may have rights to:

  • Access, correct, or delete personal data
  • Opt out of targeted advertising or profiling
  • Appeal denied requests (If your request is denied, you may appeal the decision by replying to our denial email with the subject line “Privacy Appeal” or by contacting us at [email protected].)

Requests can be submitted to [email protected], and we will respond within legally required timeframes.

Authorized Agents

Depending on your state of residence, you may have the right to designate an authorized agent to submit privacy requests on your behalf. If you use an authorized agent, we require you to provide the agent with signed, written permission to make the request. We may also require you to verify your own identity directly with us or confirm that you provided the agent permission to submit the request.

Children’s Privacy

Our Websites are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. Furthermore, we do not knowingly sell or share the personal information of consumers under 16 years of age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] so we may delete the information from our systems.

Geographic Scope

Our Websites and services are operated in the United States and are intended primarily for users located in the United States. By using our Websites, you understand that your personal information will be transferred to, processed, and stored in the United States, which may have different data protection laws than your country of residence.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill business purposes
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Data that is no longer required is securely deleted or anonymized.

Security

We implement reasonable administrative, technical, and physical safeguards, including encryption and PCI-compliant payment processing.

All requests are subject to identity verification. To verify your identity, we may ask you to provide identifying information or documentation. If we cannot verify your identity, or if a request is manifestly unfounded or excessive, we may deny it.

However, no system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Websites after updates constitutes acceptance of the revised policy.

Contact

For privacy-related questions or requests:
[email protected]
1-866-795-4657

Last Updated March 26, 2026