Visitors are encouraged to browse our site often. At no time will we ask you to register your information until you request a sample or place an order with us.
You may be able to access, manage and/or update your personal information on our websites. However, in most cases you will need our assistance and we encourage you to contact us. We may ask you for additional information to verify your identity before helping you make changes to your personal information. Generally, we will provide you with access to make changes to your personal information, but we may limit or deny your request if the law permits or requires us to do so, or if we cannot verify your identification.
We will use your email address solely for the following purposes:
At times, for security reasons such as detecting intrusions in our network, we may review our server logs, which contain website visitors' IP addresses. If criminal activity is suspected, we may share our server information with the appropriate authorities so they may trace and ID suspected individuals.
We may in good faith disclose personal information when appropriate to comply with the law, a court order, subpoena or other legal action, possibly without notice to you. It also may be necessary to disclose personal information to prevent or aid in the investigation of a possible crime such as identity theft or fraud, to enforce or apply our Terms and Conditions or similar agreements, or to protect our own rights or property or the rights, property or safety of our users or others.
Shipping companies, fulfillment houses and our vendors will only be supplied your information on an as-needed basis to fulfill your order(s). This is generally limited to delivery addresses and recipient phone numbers, when needed. Otherwise, personal information is not provided or sold to any third party.
We do not maintain a record of credit/debit card information and all this information is run through and encrypted third party. Once you submit payment all order charges are complete. Submission of your card number to the appropriate credit/debit card company is via encrypted transmission. Each time you place an order with us, we will ask you for your current credit card information to protect your card's security.
The security of your personal information is important to us. We work daily to insure your order is processed with the utmost protection. We follow generally accepted industry standards to protect the personal information submitted to us during transmission and after we receive it. When you enter sensitive information, such as a credit card number, on our order forms, we encrypt it using secure socket layer (SSL) technology. We guarantee that we will never share your personal information with outside sources, except to the extent necessary to complete and deliver your order.
Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Totally Promotional’s services are not directed towards children under the age of 16. We do not knowingly collect or store personal information from children under this age. Should we discover such information has been provided, by a child under the age of 16, it shall be deleted from our system. This is in accordance with the Children’s Online Privacy Protection Act (COPPA).
Totally Promotional does not request or encourage, the submission of sensitive personal information. This information includes (Social security numbers, information related to ethnic origin, religion, criminal background, political opinion etc.)
Pursuant to section 1798.83 of the California Code, residents of the state of California, have the right to request certain information about the storage of their personal information, how that information is being used, and the option to say no to sharing such data. For more information about your rights see California Code 1798.83. Please contact Totally Promotional using one of the methods above to make these changes.
This policy may be updated on an as needed basis at Totally Promotional’s sole discretion. Any updates will be posted here so that all users can access these changes. Continued use of this site shall constitute acceptance of these changes
Last Updated October 8, 2020